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OvaFlow

Walkthrough 29 of 29 · Desktop

Lab & pharmacy core: witnessing, prior auth, delivery and readiness

From duplicate barcodes to cold-chain delivery and the patient's own “received”, every handoff to the clinic's own system has an owner and a confirmation.

Length
0:51
Chapters
7
Shown on
Desktop lab and specialty pharmacy workspace
  • Later phase
  • Prototype walkthrough · Fictional patient data

Lab & pharmacy core: witnessing, prior auth, delivery and readiness, muted recording of the design prototype. Fictional patient data.

Chapter 1 of 7

Chapter 1 of 7: One queue across lab and pharmacy

Recorded from an interactive design prototype. Every patient, clinician and clinic is fictional, EMR screens are modeled reconstructions, and nothing shown is a live connection to any clinic or vendor system.

Clinical & operational context

The situation on screen, why it matters, and where OvaFlow stops.

The everyday handoffs between OvaFlow and the lab's and pharmacy's own systems. A duplicate barcode goes to the clinic's two-person witness check, prescriptions stay in the clinic's e-prescribing system, and prior authorization is tracked against the stimulation start date. Medication delivery counts when the patient confirms it arrived.

What clinical situation this depicts

On the day before stimulation start or retrieval, clinical nursing, embryology/andrology, genetic screening, and specialty pharmacy workflows converge. A single patient's cycle can be held up by an unresolved carrier-screening accession problem at the reference lab, a duplicate barcode flagged during laboratory witnessing, an unverified embryo storage location for Jordan Patel, a specialty pharmacy waiting on prior authorization and clinician clarification before cold-chain courier dispatch, an unsigned episode consent or unbooked embryologist slot, or a lab-to-nursing handoff sitting unaccepted.

This 7-chapter core walkthrough brings those pilot-scope lab and pharmacy coordination threads together: viewing the shared lab-and-pharmacy queue, resolving a carrier-screening accession hold, surfacing a duplicate barcode stop witnessed in the laboratory's own system, inspecting Jordan Patel's embryo storage and lineage record, tracking specialty pharmacy fulfillment from clinician clarification through prior authorization to patient receipt confirmation, checking procedure consent and room/embryologist readiness, and closing with an explicit lab-to-nursing handoff that waits for nursing acceptance.

Step-by-step workflow

Core lab & specialty pharmacy loop: accession, barcode stop, cold-chain delivery, and RN handoff

Step 1Barcode & carrier check

Lab accession

Holds on carrier-screen issue or duplicate specimen barcode

Duplicate barcode stop
Step 2Fulfillment chain

Specialty pharmacy

Tracks clinician clarification, prior authorization, courier, and receipt

Patient receipt confirmed
Step 3Procedure slot

Readiness checklist

Verifies signed episode consent, room, and embryologist slot

Consent + room ready
Step 4Lab-to-RN handoff

Lab and Nora Ruiz, RN

Waits for nursing owner's explicit acceptance

Accepted by RN

How pilot-scope laboratory, cryo, pharmacy fulfillment, and room readiness checks converge before procedure day.

Guardrail: Duplicate specimen barcodes trigger an immediate stop in the lab's system, and pharmacy delivery isn't closed until the patient confirms physical arrival.

What OvaFlow coordinates in this recording

  • Surfaces carrier-screening accession holds and duplicate-barcode stops from the laboratory's witnessing system.
  • Tracks specialty pharmacy medications from clinician clarification and prior authorization through courier scan to physical patient receipt.
  • Requires explicit acceptance on laboratory-to-nursing handoffs and verifies episode consent + room/embryologist slots.

What stays with clinicians & the clinic's own systems

  • Never replaces the embryology lab's physical barcode/RFID witnessing hardware.
  • Never treats a courier drop-off scan as proof the patient actually received and refrigerated her medications.
  • Never marks a lab-to-nursing handoff complete before the nurse accepts it.

What to watch for

What could go wrong, and what you'll see instead.

The everyday handoffs between OvaFlow and the lab's and pharmacy's own systems. A duplicate barcode goes to the clinic's two-person witness check, prescriptions stay in the clinic's e-prescribing system, and prior authorization is tracked against the stimulation start date. Medication delivery counts when the patient confirms it arrived.

The problems it is designed around

  1. Outside lab requisitions, duplicate andrology barcodes and witness handoffs tracked outside the episode.
  2. Prior authorization, shipment and the patient's medication receipt disconnected from stimulation start.
  3. Consent and procedure-room readiness checked in separate places.

What you'll see in the recording

  1. An accession hold accepted by the outside lab
  2. A duplicate barcode handed to the witnessing system
  3. Prior authorization against the stim date
  4. Cold-chain delivery and the patient's confirmation
  5. Consent and room readiness, then a lab-to-nursing handoff
Chapter-by-chapter guide

Every chapter in this 0:51 walkthrough (7 chapters)

Follow the exact timestamps, UI status changes, and coordination safeguards as the recording plays.

  1. Chapter 10:00 – 0:02

    One queue across lab and pharmacy

    What to watch for: The shared queue shows open laboratory, cryo, and specialty pharmacy items alongside their clinical owners.

    Boundary rule: Clinical and lab staff see cross-team blockers without switching systems.

    On-screen narration: The lab and specialty pharmacy queue opens across accession, witnessing, cryo and pharmacy.

Show chapters 2–7 (6 more chapters with timestamps & boundary notes)
  1. Chapter 20:02 – 0:10

    A carrier-screening accession hold

    What to watch for: A carrier-screening specimen on accession hold stays flagged until sample documentation is completed.

    Boundary rule: Pending genetics holds cannot age silently while cycle start approaches.

    On-screen narration: An outside carrier-screening accession hold for Elena Rivera opens. The handoff to the reference lab's own requisition is shown. Back to the accession task. The outside lab accepts the corrected documentation. Back to the lab operations queue.

  2. Chapter 30:10 – 0:17

    A duplicate barcode, witnessed in the lab's system

    What to watch for: When the laboratory's witnessing system flags a duplicate barcode, OvaFlow surfaces the stop immediately to the care team.

    Boundary rule: Physical witnessing stays in the lab's own system; OvaFlow makes the resulting hold visible across the clinic.

    On-screen narration: A duplicate barcode on Alex Chen's andrology specimen opens a witness hold. The two-person barcode check is handed to the clinic's witnessing system. Back to the andrology task. Back to the queue for cryo review.

  3. Chapter 40:17 – 0:26

    Jordan's embryo record and storage

    What to watch for: Jordan Patel's embryo record displays verified tank, canister, and cane coordinates alongside consent status.

    Boundary rule: Storage coordinates are read-only reflections of verified laboratory custody.

    On-screen narration: Jordan Patel's embryo PGT and storage location check opens. The handoff to the PGT lab's source record opens. The amended PGT report link is cross-checked. Back to the lab overview. The cryostorage task reopens to check the tank record. The cane and canister check is handed to the cryostorage system's record.

  4. Chapter 50:26 – 0:41

    Pharmacy: from clarification to delivery

    What to watch for: Specialty pharmacy tracking separates clinician clarification, prior authorization, courier delivery notice, and the patient's confirmation that the box arrived.

    Boundary rule: A courier 'delivered' scan does not close medication readiness until the patient confirms she has the refrigerated box in hand.

    On-screen narration: A specialty pharmacy clarification opens for stimulation and trigger medications. The prescription stays in the clinic's e-prescribing system. The companion never prescribes. A linked specialty pharmacy change request is shown. Back to the clarification to move the prior authorization forward. The prior authorization deadline is tracked against the stimulation start date. The payer portal's submission reference is confirmed. The cold-chain courier window is tracked before injection night. The specialty pharmacy's delivery confirmation is recorded with its source. The patient confirms the medication physically arrived.

  5. Chapter 60:41 – 0:48

    Consent and room readiness

    What to watch for: Procedure readiness checks episode-specific signed consent alongside operating room and embryologist bench slots.

    Boundary rule: Clinical, legal, and staffing gates are verified together before scheduling lock.

    On-screen narration: Procedure consent for this episode, and the room and embryologist slots, are checked. The signed consent document is linked. Back to the readiness checklist. Room and lab bench booking is handed to the clinic's scheduler.

  6. Chapter 70:48 – 0:51

    Lab to nursing, with acceptance

    What to watch for: A laboratory-to-nursing handoff stays with the embryologist until the receiving nurse reviews the note and accepts.

    Boundary rule: Cross-department handoffs require explicit acceptance just like nursing shift handoffs.

    On-screen narration: A lab-to-nursing handoff waits for the owner's explicit acceptance. The handoff note is reviewed before the clinical owner signs off.

OvaFlow never makes the clinical call in these recordings. Physicians sign, the person taking a handoff accepts it, and the lab keeps its own holds. The companion tracks, checks and stops; staff decide.

In this walkthrough

The people on screen

Every patient, family member, clinician and clinic in these stories is fictional. Names, times and screens come from prototype walkthroughs, not from real care.

  • Nora Ruiz, RNIVF nurse coordinator
  • Andrology and embryology lab specialistsRun the witnessing system
  • Specialty pharmacy and financial coordinatorTracks authorization and delivery
  • Elena RiveraPatient
  • Alex ChenAndrology patient
  • Jordan PatelPatient
Fictional patient data

Systems in this recording

Named or shown on screen. An EMR here is a modeled workflow example built for the prototype, not the vendor's own software. OvaFlow is designed to work beside these systems.

  • Electronic lab witnessing
  • Clinic workstation OS
Show 10 systems often found around this workflow

Systems a clinic running this workflow often uses. They do not appear in this recording.

  • Electronic witnessing (RI Witness) & PGT genetics
  • Electronic witnessing & embryology lab technology
  • Automated cryostorage & monitoring
  • Outside reference lab
  • Outside reference & genetic lab
  • E-prescribing network
  • Specialty fertility pharmacy
  • Specialty fertility pharmacy (formerly Alto Pharmacy)
  • Fertility benefits manager
  • Patient education & eConsent

Third-party names and logos are trademarks of their respective owners, shown to illustrate systems commonly used in IVF clinics. No affiliation, endorsement or live integration is implied. nAbleIVF, eIVF and Artisan appear as modeled workflow examples.

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This recording is part of these pages. Each one explains the step in more depth.

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Questions & answers

Common questions about this walkthrough

What clinicians, coordinators, practice leaders, and patients ask when reviewing Walkthrough 29.

Why does OvaFlow wait for the patient to confirm her specialty pharmacy shipment arrived after the courier already marked it delivered?

Refrigerated gonadotropins and trigger syringes are often delivered to apartment lobbies or mailrooms. Confirming that the patient physically opened and refrigerated the package prevents discovering at 8:00 PM on trigger night that the box was left at the wrong door.

Where does barcode witnessing actually happen?

Physical dual witnessing and barcode/RFID scanning happen inside the embryology laboratory's own witnessing system. OvaFlow surfaces any resulting hold or readiness status so nursing and physicians stay aligned.

Show 1 more walkthrough questions
How does a lab-to-nursing handoff work?

When an embryologist finishes a lab update that requires a nursing call or schedule action, the handoff stays visibly owned by the lab until the assigned nurse reads the note and clicks Accept.

Next step

Walk through it with your own team.

We'll replay this flow against your roles and handoffs, using fictional records. Please don't send patient data.